IMTRON Spare Parts
General information:
Please note that attempting to repair the product yourself incorrectly may pose a safety risk and invalidate the warranty; in case of doubt, you should refrain from doing so. In such cases, please contact the service centre.
All spare parts for the following product category can be delivered within 15 working days of receipt of the order.
Contact details: contact@imtron.eu | +49 841 634-4660
Electronic displays
The spare parts listed below, as well as the relevant repair instructions (where necessary), are available to both end users and professional repairers from our service centre for a period of at least 7 years following the placing on the market of the last unit of a model. You will find the relevant telephone number for the service centre on the warranty card supplied with the product. Please have the model name and serial number of the product to hand when you call. Both can be found on the type plate.
End customer
» Spare parts: External power supply, remote control
Repairers
» Spare parts: internal power supply, connectors for external devices (cables, antennas, USB, DVD and Blu-ray), capacitors, batteries and rechargeable batteries, DVD/Blu-ray module (if applicable), HD/SSD module (if applicable)
Dishwasher
The spare parts listed below, as well as the relevant repair instructions (where necessary), are available to both end users and professional repairers from our service centre for a period of at least 7 / 10 years after the last unit of a model has been placed on the market. You will find the relevant telephone number for the service centre on the warranty card supplied with the product. Please have the model name and serial number of the product to hand when you call. Both can be found on the type plate.
End customer (10 years)
» Spare parts: door hinges/seals, other seals, spray arms, drain filters, dish racks, plastic accessories such as cutlery baskets and lids
Repairers (7 years)
» Spare parts: Motors, circulation and drain pumps, heaters and heating elements, including heat pumps (individually or as assemblies), piping and associated equipment, including hoses, valves, filters and Aquastops, structural and interior fittings associated with door components (individually or as assemblies), printed circuit boards, electronic displays, pressure switches, thermostats and sensors, software and firmware, including reset software, door hinges/seals, other seals, spray arms, drain filters, dish racks, plastic accessories, such as cutlery baskets and lids
Washing machine + washer-dryer
The spare parts listed below, as well as the relevant repair instructions (where necessary), are available to both end users and professional repairers from our service centre for a period of at least 10 years following the placing on the market of the last unit of a model. You will find the relevant telephone number for the service centre on the warranty card supplied with the product. Please have the model name and serial number of the product to hand when you call. Both can be found on the type plate.
End customer
» Spare parts: Door, door hinges / seals, other seals, door lock assembly, plastic accessories, e.g. detergent dispenser
Repairers
» Spare parts: motor and motor carbon brushes, power transmission between motor and drum, pumps, shock absorbers and springs, washing drum, bearing cross with ball bearings (individually or as a repair kit), heating elements, including heat pumps (individually or as a repair kit), pipework and associated equipment, including all hoses, valves, filters and Aquastops (individually or as a repair kit), circuit boards, electronic displays, pressure switches, thermostats and sensors, software and firmware, including reset software, door, door hinges/seals, other seals, door lock assembly, plastic fittings, e.g. detergent dispenser
Tumble dryer
The spare parts listed below, as well as the relevant repair instructions (where necessary), are available to both end users and professional repairers from our service centre for a period of at least 10 years after the last unit of a model has been placed on the market. You will find the relevant telephone number for the service centre on the warranty card supplied with the product. Please have the model name and serial number of the product to hand when you call. Both can be found on the type plate.
End customer
» Spare parts: doors, door seals, door handles, door lock assemblies and door hinges, lint filters, air filters, plastic accessories, condensate containers
Repairers
» Spare parts: Seals and fasteners, switches and buttons, condensate pump, motor and motor carbon brushes, drive mechanism between motor and drum, fans and fan impellers, drums and bearings, water pipes and associated equipment, including hoses, valves and filters, cables and plugs, circuit boards, electronic displays, thermostats and temperature sensors, software and firmware, including reset software, shock absorbers and springs, heaters and heating elements, electrical fuses (individual or in bundles), tension roller, support roller, pressure switch
Refrigeration units
The spare parts listed below, as well as the relevant repair instructions (where necessary), are available to both end users and professional repairers from our service centre for a period of at least 7 years following the placing on the market of the last unit of a model. You will find the relevant telephone number for the service centre on the warranty card supplied with the product. Please have the model name and serial number of the product to hand when you call. Both can be found on the type plate.
End customer
» Spare parts: door hinges/handles, shelves, pull-out units, door seals (min. 10 years)
Repairers
» Spare parts: Thermostats, temperature sensors, circuit boards, light sources, door hinges / handles, shelves, drawers, door seals (min. 10 years)
Tablets / Smartphones / Feature phones
The spare parts listed below, as well as the relevant repair instructions (where necessary), are available to both end users and professional repairers from our service centre for a period of at least 7 years following the placing on the market of the last unit of a model. You will find the relevant telephone number for the service centre on the warranty card supplied with the product. Please have the model name and serial number of the product to hand when you call. Both can be found on the type plate.
End customers
» Spare parts: Battery, rear cover
Repairers
» Spare parts: Charging port (USB-C), speaker module, camera module, display unit
Electric fan heaters / convection heaters
The spare parts listed below, as well as the relevant repair instructions (where necessary), are available to both end users and professional repairers from our service centre for a period of at least 5 years following the placing on the market of the last unit of a model. You will find the relevant telephone number for the service centre on the warranty card supplied with the product. Please have the model name and serial number of the product to hand when you call. Both can be found on the type plate.
End customers
» Spare parts: temperature control, mains lead, fuse
Repairers
» Spare parts: Heating element / heating coil, fan motor / fan blade, circuit board / control board, thermostat / temperature sensor, protective grille (front / rear), mains lead, fuse
Registration information for repairers
To access service guides etc., please contact us at contact@imtron.eu.