IMTRON Spare Parts
General notes:
Please note that incorrect self-repair can lead to hazards and loss of warranty and should be avoided in case of doubt. In the latter case, please contact the service center.
All spare parts for the following product category can be delivered within 15 working days of receipt of order.
Contact information: contact@imtron.eu | +49 841 634-4660
Electric Displays
The spare parts listed below, and their respective repair instructions (if applicable), can be obtained by end-users as well as professional repairers, by contacting the customer service center for at least 7 years, after placing the last unit of the model on the market. The respective hotlines are noted in the provided warranty card. Have the model identifier as well as the serial number of the product ready. Both can be found on the rating label of the product.
Customer
» Spare parts: External power adapter, Remote control
Repairers
» Spare parts: Internal power adapter, Parts for the connection of ext. devices such as (cable, antenna, USB, DVD und Blue-Ray), Capacitors - Batteries - DVD-/Blue-Ray-Modul (if applicable), HD/SSD-Modul (if applicable)
Dishwasher
The spare parts listed below, and their respective repair instructions (if applicable), can be obtained by end-users as well as professional repairers, by contacting the customer service center for at least 7 / 10 years, after placing the last unit of the model on the market. The respective hotlines are noted in the provided warranty card. Have the model identifier as well as the serial number of the product ready. Both can be found on the rating label of the product.
Customer
» Spare parts: Door hinge and seals, Other seals, Spray arms, Drain filters, Interior racks, Baskets and lids
Repairers
» Spare parts: motor, circulation and drain pump heaters and heating elements, including heat pumps (separately or bundled), piping and related equipment including all hoses, valves, filters and aquastops, structural and interior parts related to door assemblies (separately or bundled), printed circuit boards, electronic displays, pressure switches,thermostats and sensors, software and firmware including reset software, Door hinge and seals, Other seals, Spray arms, Drain filters, Interior racks, Baskets and lids
Washing machine & tumble dryer
The spare parts listed below, and their respective repair instructions (if applicable), can be obtained by end-users as well as professional repairers, by contacting the customer service center for at least 10 years, after placing the last unit of the model on the market. The respective hotlines are noted in the provided warranty card. Have the model identifier as well as the serial number of the product ready. Both can be found on the rating label of the product.
Customer
» Spare parts: Door, Door hinge and seals, Other seals, Door locking assembly, Plastic peripherals, e.g. detergent dispenser
Repairers
» Spare parts: motor and motor brushes, transmission between motor and drum, pumps, shock absorbers and springs; washing drum, drum spider and related ball bearings (separately or bundled); heaters and heating elements, including heat pumps (separately or bundled); piping and related equipment including all hoses, valves, filters and aquastops (separately or bundled); printed circuit boards; electronic displays; pressure switches; thermostats and sensors; software and firmware including reset software; Door; Door hinge and seals; Other seals; Door locking assembly; Plastic peripherals, e.g. detergent dispenser
Washer-dryer
The spare parts listed below, as well as the corresponding repair instructions (if necessary), are available to both end users and commercial repairers from our service center for a period of at least 10 years after the last model was placed on the market. The relevant telephone number for the service center can be found on the warranty card enclosed with the product. When calling, have the model name and serial number of the product ready. Both can be found on the rating plate.
End customer
» Spare parts: Doors, door seals, door handles, door lock assemblies and door hinges, lint filters, air filters, plastic accessories, condensate containers
Repairers
» Spare parts: Gaskets and seals, switches and knobs, condensate pump, motor and motor carbons, power transmission between motor and drum, fans and fan wheels, drums and bearings, water pipes and associated equipment, including hoses, valves and filters, cables and connectors, circuit boards, electronic displays, thermostats and temperature sensors, software and firmware, including reset software, shock absorbers and springs, heaters and heating elements, electrical fuses (individual or bundled), tension roller, support roller, pressure switch
Cooling Appliances
The spare parts listed below, and their respective repair instructions (if applicable), can be obtained by end-users as well as professional repairers, by contacting the customer service center for at least 7 years, after placing the last unit of the model on the market. The respective hotlines are noted in the provided warranty card. Have the model identifier as well as the serial number of the product ready. Both can be found on the rating label of the product.
Customer
» Spare parts: Door handles / - hinges, Trays, Baskets, Door gasket (min. 10 years)
Repairers
» Spare parts: Thermostat, Temperature sensors, Printed circuit boards, Light sources , Door handles / - hinges, Trays, Baskets, Door gasket (min. 10 years)
Registration information for repairers
To get access to service guides please contact us at contact@imtron.eu.