Cyber Resilience Act (Report): IMTRON

Reporting a product cybersecurity incident (Cyber Resilience Act)

1. Incident

Please let us know what you’ve noticed

You don’t need to be a technical expert to submit this report. Please describe what you experienced in your own words. Your report will help us to protect other customers.

Which of the following best describes the situation?

Someone has accessed my device or account without my permission

My device is behaving unusually or carrying out actions on its own

My personal data may have been disclosed

My device has suddenly stopped working

I have discovered a security vulnerability – nothing untoward has happened so far

Something else related to security

Is that still allowed?

Yes

I'm not sure

When did you first notice that?

2. Product

Which product is affected?

You will find the product name and model number on the device itself or on the packaging.

Brand

Product name

Model or item number

Where did you buy this product?

At a MediaMarkt branch

At a Saturn branch

In the MediaMarkt online shop

Elsewhere

I don’t know

3. Description

What did you observe?

Please describe what you noticed in as much detail as possible.

What happened?

Links or references (optional)

4. Contact

How can we get in touch with you?

All fields on this page are optional. You can submit this report anonymously.

Your name

Email address

May we contact you if we have any further questions?

Yes

How did you come across this problem?

I’ve experienced it myself

I’ve read about it online

A friend told me about it

I’ve tested the device

Other

5. Review

Check your report

Please check your details before submitting.

By submitting this report, you confirm that the information provided is correct to the best of your knowledge.

I submit this report to the best of my knowledge and belief and in good faith*

I agree that my details may be processed for the purposes of compiling this safety report in accordance with the privacy policy

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